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The ITIL 4 Leader: Digital & IT Strategy certification is designed to provide IT professionals with the skills and knowledge needed to develop digital and IT strategies that align with their organization's business goals. ITIL-4-DITS Exam covers a wide range of topics, including IT governance, risk management, digital transformation, and service management. It also covers the latest trends and best practices in digital and IT strategy development.

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Peoplecert ITIL 4 Leader: Digital & IT Strategy Exam Sample Questions (Q53-Q58):

NEW QUESTION # 53
A service provider has a new strategy which involves them selling services via third parties, and also from their own website. This new sales channel should bring additional customers, and may also have a positive effect on direct sales because it increases brand recognition.
Which parallel operating model is appropriate for this situation?

A. Cannibalism
B. Erosion
C. Concurrence
D. Synergism

Answer: D

NEW QUESTION # 54
An organization is developing an innovative way of using technology to help them meet regulatory requirements for healthcare products more easily. This will enable them to provide new products and services to retail, general practitioners, and hospital consumers faster and at a lower price than their competition.
Which term BEST describes this process?

A. Market relevance
B. Ecosystem disruption
C. External focus
D. Industry disruption

Answer: D

NEW QUESTION # 55
An organization has identified three initiatives to support a digital transformation strategy:
1. Upgrading technology
2 Adopting new software development approaches
3. Changing the structure of teams and departments
The project, management office has been tasked with Identifying and developing the business case(s) needed to review these initiatives Which is the BEST approach to take when creating the business case(s)?

A. Create one business case for the organizational change, and another for the remaining Initiatives
B. Create one single business case that provides justification for all three initiatives
C. Create three different business cases providing justification for each Initiative
D. Create one business case for the technology upgrade, and another for the remaining Initiatives

Answer: C

NEW QUESTION # 56
An organization has started a digital transformation programme, and wants to create a culture of innovation. This month, the CIO plans to deliver a presentation on how chatbots can improve the customer registration experience.
Which approach is the CIO using to support the programme?

A. Working with workflow and talent management
B. Establishing a mantel intelligence culture
C. Giving employees time for training and development
D. Encouraging digital technology opportunities

Answer: D

Explanation:
Encouraging digital technology opportunities is the approach that the CIO is using to support the programme of creating a culture of innovation. This means that the CIO is promoting and facilitating the exploration and adoption of new digital technologies that can create value for the organization and its customers. By delivering a presentation on how chatbots can improve the customer registration experience, the CIO is demonstrating how digital technology can enable innovation and enhance customer value. Reference: ITIL 4 Leader: Digital and IT Strategy, page 25-26

NEW QUESTION # 57
Which parallel model is based on using the Income generated by an existing business model to fund a new digital business model until can fund itself?

A. synergism
B. Cannibalism
C. Erosion
D. Concurrence

Answer: A

Explanation:
Synergism is a parallel model that is based on using the income generated by an existing business model to fund a new digital business model until it can fund itself. It is a way of balancing the risks and rewards of innovation and disruption by creating a synergy between the old and the new business models. Reference: ITIL 4 Leader: Digital and IT Strategy, page 39

NEW QUESTION # 58
......

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